Terms of Service

Last updated: September 1, 2025

1. GENERAL PROVISIONS

These Terms and Conditions (hereinafter hereinafter referred to as the “Terms”) govern Your access to and use of the website http://tecca.io, as well as its related software, interface, plugins, and server infrastructure (collectively referred to as the “Platform”).

The purpose of the Platform is to provide Consumers with convenient and efficient tools for the centralized collection, management, prioritization, and tracking of Feedback. The Platform helps structure received Feedback, analyze it, and make informed decisions regarding the development of products or services.

The Platform is owned and operated by Tecca LLC, a legal entity registered under the laws of the United States of America, with its registered address at 30 N Gould St Ste R, Sheridan, WY 82801 (hereinafter referred to as the “Company,” “We,” or “Us”).

The Company is not a party to any agreements between Consumers, or between Consumers and third parties, and is not responsible for the actions of Consumers or the legality of their interactions. All responsibility for compliance with applicable laws and regulations when using the Platform rests with the Consumer.

We strive to ensure transparency, security, and compliance with international standards. Use of the Platform constitutes Your acceptance of these Terms, which define Your rights, obligations, and interaction with the Company, its services, and other Consumers.

In addition to these Terms, use of the Platform is governed by the Privacy Notice, which describes the collection, storage, and processing of Your personal and technical data. By accessing or using the Platform, You confirm that You fully accept these Terms. If You do not agree with any provision, You are not authorized to use the Platform.

1.2. Acceptance of the Terms

These Terms are deemed accepted if You click the “Accept” button or any other similar confirmation button while using the Platform, which clearly indicates Your agreement to the Terms.

Clicking the “Accept” button or using the Platform constitutes the primary and mandatory method of agreeing to this Agreement. Your consent signifies that You have fully read, understood, and agree to comply with the Terms.

If You do not agree with any provision of these Terms, You are prohibited from using the Platform and accessing its functionality.

1.3. Eligibility to use the Platform

The Platform is available for use only by individuals who have the legal capacity to enter into legally binding agreements under the laws of their jurisdiction. Use of the Platform is prohibited for individuals who have not reached the minimum legal age established by the applicable law of their country or who do not meet other legal requirements.

By using the Platform, You represent and warrant that:

• You have reached the minimum age required to enter into legally binding agreements under applicable law;

• Your use of the Platform in Your jurisdiction is lawful;

• You are acting on Your own behalf or have the appropriate authority to act on behalf of the organization You represent.

The Company reserves the right to deny access to the Platform to any Consumer if it is determined that the Consumer does not meet the aforementioned requirements or violates any other provisions of these Terms.

2. DEFINITIONS

This section defines the key terms used in this Agreement to ensure a clear understanding of the Terms.

Platform – refers to the SaaS software product developed and maintained by the Company, provided to Consumers for organizing the collection and management of Feedback from their end consumers. The Platform consists of a personalized page and an internal admin panel. The personalized page is accessible via a unique link, where Consumers can submit Feedback, vote on ideas, and view their status. The internal admin panel is accessible only to the Consumer, allowing management of collected Feedback, creation of a Roadmap, and publication of a Changelog.

Company or We – refers to the legal entity Tecca LLC, registered under the laws of the United States of America, which owns and manages all intellectual property rights in the Platform. The Company develops, maintains, administers, and ensures the operation of the Platform in accordance with the terms of this Agreement.

Consumer or You – refers to the legal entity that has registered an Account on the Platform and entered into an agreement with the Company by accepting these Terms. The Consumer is able to create their personalized page for collecting Feedback and use the internal admin panel to manage the collected data.

Account – a unique record in the Platform system created by the Consumer for identification, access to the personal dashboard, management of functionality, Pricing plans, and other settings. The Account is personalized and may not be transferred to third parties without the Company’s consent.

Feedback – any message submitted by Consumers on the Consumer’s personalized page through the Platform, which may include suggestions for new features, reports of bugs or technical issues, descriptions of problems or needs encountered while using the product, as well as comments, ratings, and general impressions regarding the product.

Roadmap – an interactive plan for the Consumer’s product development, created within the Platform based on collected Feedback. The Roadmap reflects the status of ideas and features as “Low Priority” or “High Priority”.

Changelog – a public list of changes that the Consumer may create within the Platform to inform their Consumers about implemented features, bug fixes, or other updates.

Subscription – a paid form of access to the Platform for a defined period, according to the selected Pricing plan, granting the Consumer the right to use the Platform’s functionality within the scope and limits specified by that plan.

Pricing plan – a set of terms and scope of Platform functionality provided to the Consumer under the Subscription, including cost, duration, limitations, and additional features. Pricing plans may be modified by the Company unilaterally with notification to Consumers in accordance with the procedure established in these Terms.

3. USE OF THE PLATFORM

The Platform is provided to Consumers solely for the purpose of organizing the collection and management of Feedback from end consumers of their product. The Platform’s functionality includes access to a personalized page, the administrative panel, and tools for creating a Roadmap and Changelog, enabling the systematic organization of suggestions, ideas, and bug reports, prioritization of development, and communication of updates.

Use of the Platform’s functionality is permitted only within the intended purpose of the Platform. The Consumer agrees to use the Platform in a manner that does not compromise its technical or functional stability and does not interfere with other Consumers’ access to the Platform.

Access to the Platform is provided via the official web interface and other methods designated by the Company. Use of the Platform is permitted solely for its intended purpose and in accordance with these Terms.

3.1. Access to functionality

The Consumer is granted access to the Platform solely within the scope of the selected Pricing plan and the validity of an active Subscription. Access allows the use of the Platform’s functionality, but does not transfer any ownership rights to the Platform or its individual components.

The Company reserves the right to improve and update the Platform, modify the set of available tools, or change the terms of their use. Such changes are implemented at the Company’s discretion and take effect upon publication through official communication channels.

The Consumer acknowledges that the operation of certain modules depends on the settings configured by the Consumer within the internal admin panel. The Company does not interfere with the internal management of these elements, except in cases where submitted Feedback violates the law or breaches these Terms.

3.2. General rules of use

Use of the Platform must be conducted strictly in accordance with applicable law and these Terms. Any activity that violates these requirements, including fraudulent actions, data manipulation, or other unlawful conduct, is strictly prohibited.

Specifically, it is prohibited to knowingly provide false information, use personal data of third parties without their consent, mislead the Company or other Consumers, gain unlawful benefits, or attempt to circumvent any provisions of these Terms. Submitting requests on behalf of others without their explicit consent, or any actions that may harm the Company, also constitute a violation.

Uploading, posting, or distributing Feedback that contains defamation, discriminatory statements, hate speech, offensive materials, promotes violence or illegal activities, or infringes the intellectual property rights of third parties is prohibited. Additionally, spreading viruses, trojans, spyware, or other malicious code capable of destabilizing the Platform or damaging data and devices of other Consumers is strictly forbidden.

Unauthorized use, copying, modification, or distribution of Platform content, as well as any interference with its operation, including vulnerability testing, use of automated data collection tools, reverse engineering of code, bypassing technical restrictions, or creating copies of the Platform or its components, constitutes a breach of these Terms. Using the Platform to create or promote competing products is also prohibited.

Transferring an Account, Subscription, or access to the Platform to third parties without the Company’s written consent is forbidden and considered a material breach of the Terms.

If any of the aforementioned violations are detected, the Company reserves the right to immediately restrict or terminate access to the Platform, implement technical or administrative measures, and disclose relevant information to competent authorities in accordance with applicable law.

3.3. Role of other Consumers

Other consumers who access a unique link created by the Consumer may submit Feedback regarding the Consumer’s product or service. Feedback may include suggestions for new features, bug reports, or general evaluations of the product.

Such consumers interact with the Platform solely under these Terms and the Privacy Notice. To engage with the Platform, they create an Account, which is individual and non-transferable to third parties. Access to the Platform for these consumers is provided via the personalized page created by the Consumer, and the Consumer, as the administrator of the respective page, is responsible for all actions and submitted Feedback.

The Company reserves the right, at its sole discretion, to moderate Feedback. Such moderation may be performed in cases where Feedback violates these Terms, applicable law, or poses a threat to the stable operation of the Platform.

4. REGISTRATION AND ACCOUNT

Creating an Account is a prerequisite for full use of the Platform and serves as the basis for the Consumer’s interaction with the Platform. All rules regarding registration, maintenance of accurate information, security of account credentials, as well as possible restrictions or termination of an Account, are defined in this section.

4.1. General provisions on Consumer Accounts

To gain access to all components and extended functionality of the Platform, the Consumer must create an Account. This can be done using a Google or Discord account or by entering an email address followed by verification.

During registration, the Consumer must provide accurate, complete, and up-to-date information. The Company may also require the creation of a password and confirmation of agreement to these Terms.

Upon successful registration, the Consumer is granted access to a personal dashboard, where they can use the Platform, change the Pricing plan, update the Subscription, and more.

The Consumer is fully responsible for maintaining the confidentiality of their account credentials, including the password, and must take appropriate measures to prevent unauthorized access to the Account. In the event of suspected or actual unauthorized access, the Consumer must immediately notify the Company through the communication channels specified in these Terms.

All actions performed using the Account are considered to have been carried out by the Consumer unless proven otherwise. The Company is not responsible for the consequences of such actions if they result from the Consumer’s failure to maintain confidentiality.

The Consumer must timely update the information provided during registration to ensure it remains accurate and current. If false, outdated, or inaccurate information is discovered, the Company reserves the right to suspend or restrict access to the Platform, providing prior notice to the Consumer.

4.2. Account access restrictions and termination

The Company reserves the right to temporarily restrict or permanently terminate a Consumer’s access to the Platform in the following cases:

• violation of these Terms, the Privacy Notice, or other Platform rules;

• misuse of the Platform’s functionality or attempts to interfere with its operation, including the use of automated tools or bypassing technical restrictions;

• providing knowingly false, misleading, or incomplete information during registration or while using the Platform;

• using the Platform for illegal activities or creating security risks for other Consumers;

• engaging in actions that may harm the Company or the Platform.

In cases of systematic or material violations, fraudulent actions, manipulations, or security risks to the Platform, the Company has the right to immediately, without prior notice, temporarily block, deactivate, or permanently delete the Consumer’s Account along with all associated information.

The Consumer will be notified of any access restriction or Account deletion with a general explanation, unless otherwise required by law or competent authorities.

The Consumer may voluntarily initiate the deletion of their Account via the Platform or customer support. Upon confirmation of the request, access to the Platform and the Consumer’s data will be terminated, except for information that the Company is required to retain in accordance with applicable law or internal security policies.

Temporary restrictions or permanent termination of access do not relieve the Consumer of liability for actions taken prior to such measures and do not constitute grounds for a refund of the Pricing plan, unless otherwise required by law or these Terms.

5. SUBSCRIPTION AND PAYMENT

Access to the Platform is provided to the Consumer on a paid Subscription basis. Subscriptions may be billed on a monthly or annual basis, depending on the selected Pricing plan. Each Pricing plan specifies the scope of available functionality as well as other terms explicitly indicated during Subscription purchase.

By subscribing, the Consumers confirm that they have read and understood the terms of the selected Pricing plan, including its cost, duration, and any applicable limitations. Payment for the Subscription is made in advance for the entire selected period and must be processed through the payment methods available on the Platform. All payments are handled via secure payment services partnered with the Company.

Upon successful payment, the Subscription is activated automatically, and the Consumer gains access to the Platform’s functionality in accordance with the selected Pricing plan. If the Consumer has chosen automatic renewal, the payment for each subsequent period will be automatically charged to the payment method linked to the Account, unless the Consumer cancels the renewal in advance.

The Consumer may cancel automatic renewal or terminate the Subscription at any time via their Account settings. The Subscription will remain active until the end of the already paid period, after which access to the paid functionality will be restricted or suspended.

Refunds for paid Subscriptions are only available if the Consumer is dissatisfied with the Platform’s purchased functionality. Refund requests must be submitted within 30 days of the payment date by contacting the Company’s customer support. No refunds will be issued after this period.

In the event of changes to the cost or terms of Pricing plans, the Company will notify the Consumer in advance, but no less than 14 calendar days before such changes take effect. Continued use of the Platform after the new terms become effective constitutes the Consumer’s acceptance of the updated rates and rules.

6. MODERATION AND MANAGEMENT OF FEEDBACK

The Company reserves the right to monitor and control Consumer activity on the Platform, including access to personalized pages created within Consumer Accounts. Such access is used to ensure technical stability, moderation, and compliance with these Terms.

The registration of new Consumers and the creation of personalized pages by them may be subject to verification and confirmation by the Company. As part of such verification, the Company reserves the right to temporarily restrict functionality or suspend access to the Account until the assessment is completed.

Moderation of the Platform is carried out through technical management, including database administration, with the ability to remove or block individual Feedback, pages, or Accounts. The Company may apply such measures if submitted Feedback or Consumer actions violate these Terms, applicable law, third-party rights, or pose a threat to the security or proper functioning of the Platform. Such measures may be taken without prior notice if required by the circumstances.

In the event of restrictions or deletion of an Account, the Company will, where possible, inform the Consumer of the general reason for the measures taken. However, in cases of legal requirements or the need to ensure security, the Company may refrain from providing such notice until the relevant risks are eliminated.

The deletion or blocking of an Account due to violations of these Terms does not create an obligation for the Company to refund any Subscription fees, unless otherwise provided by law or a special agreement with the Consumer.

The Consumer agrees that the Company has the exclusive right to manage access to the Platform, including moderation and removal of Feedback and Accounts, and that such actions are necessary to ensure the safe, stable, and lawful operation of the Platform.

7. RIGHTS AND OBLIGATIONS OF THE PARTIES

7.1. Rights and obligations of Consumers

The Consumer has the right to:

• access the functionality of the Platform in accordance with the selected Pricing plan and the terms of the active Subscription;

• receive technical support within the scope and format defined by the Company;

• modify or delete their Account at any time;

• change or update their Pricing plan in the manner established by the Company;

• maintain the confidentiality of their data processed within the Platform, in accordance with the Privacy Notice;

• refuse Subscription renewal or terminate relations with the Company in the manner provided by these Terms.

The Consumer is obliged to:

• provide accurate, up-to-date, and complete information when registering an Account and update it in case of changes;

• maintain the confidentiality of their account credentials and not disclose them to third parties;

• use the Platform solely for lawful purposes and in compliance with these Terms;

• refrain from actions that may compromise the stability or security of the Platform or cause harm to the Company or other Consumers;

• make timely and full payment for the Subscription in accordance with the selected Pricing plan.

7.2. Rights and obligations of the Company

The Company has the right to:

• modify, update, or improve the Platform, including adding, changing, or removing functionality, without prior approval from the Consumer;

• temporarily suspend the operation of the Platform for technical or maintenance work, notifying Consumers within a reasonable timeframe;

• restrict or terminate a Consumer’s access to the Platform in case of violation of these Terms;

• establish, modify, or cancel Pricing plan and Subscription conditions, by notifying Consumers in advance.

The Company is obliged to:

• provide Consumers with access to the Platform within the scope of the selected Pricing plan and the active paid Subscription;

• ensure the storage and protection of Consumers’ personal data in accordance with applicable law and the internal Privacy Notice;

• timely inform Consumers about changes to the Terms, Pricing plan, or Platform policies;

• take reasonable technical and organizational measures to ensure uninterrupted and secure operation of the Platform.

8. INTELLECTUAL PROPERTY

All intellectual property rights to the Platform, including but not limited to the software code, architecture, databases, interface design, logos, trademarks, texts, graphic materials, structure, and organization of the Platform, belong exclusively to the Company or are lawfully used by it. Nothing in these Terms grants the Consumer any ownership rights to the Platform or its individual elements.

The Company grants the Consumer a limited, non-exclusive, non-transferable, and revocable right to access and use the Platform solely within its functionality and in accordance with these Terms. The Consumer may use the Platform for personal or commercial purposes related to their activities only in the manner provided by these Terms and the selected Pricing plan.

All Feedback left by other consumers on the Consumer’s personalized pages is the property of the respective Consumer. The Company does not acquire ownership rights to such Feedback but receives a non-exclusive license to process, store, and display it within the Platform for the purpose of ensuring its functionality.

Copying, modifying, creating derivative works, distributing, reverse engineering, decompiling, or any other unauthorized use of the Platform and its materials without the Company’s written consent is prohibited.

Consumers are also prohibited, without the Company’s consent, from:

• copying, modifying, distributing, or reproducing any elements of the Platform, including its design, structure, software, database, logos, and text materials;

• creating derivative products based on the Platform or its functionality;

• using the Company’s logos, trademarks, domain names, or other intellectual property for personal, commercial, or advertising purposes;

• removing or altering any copyright, trademark, or other legal notices displayed on the Platform;

• circumventing technical protection measures of the Platform, performing hacking attacks, decompiling, or engaging in other actions aimed at unauthorized access to the source code or internal infrastructure of the Platform.

Any violation of these rules constitutes an infringement of the Company’s intellectual property rights and may result in legal liability in accordance with applicable law.

9. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

9.1. Limitation of the Company’s liability

The Platform is provided to the Consumer on an “as is” basis, without any express or implied warranties regarding its uninterrupted, error-free, or completely secure operation. The Company makes reasonable efforts to maintain the stable functioning of the Platform; however, it does not guarantee that its operation will be uninterrupted or that any defects or errors will be corrected within a specified timeframe.

The Platform has been created as a tool intended to assist Consumers in collecting Feedback, determining development priorities, and improving their own products. At the same time, the Company does not guarantee the achievement of any specific results in the Consumer’s activities and is not responsible for the effectiveness of applying Feedback or other materials obtained through the Platform.

The Company shall not be liable for any direct or indirect damages, loss of profits, data, or reputation of the Consumer arising from the use or inability to use the Platform, including but not limited to technical failures, interruptions of access, cyberattacks, force majeure circumstances, or actions of third parties. In any case, the Company’s liability is limited to the amount actually paid by the Consumer for the most recent paid Subscription period.

The Company is also not responsible for any actions or omissions of the Consumer or third parties, including the provision of inaccurate data or infringement of intellectual property rights.

9.2. Limitation of liability regarding Consumer data and Account

The Company applies reasonable technical and organizational measures to protect Consumer Accounts and data from unauthorized access, loss, alteration, or disclosure. However, the Consumer acknowledges that no system for data transmission or storage over the Internet can guarantee absolute security. Accordingly, the Company cannot fully eliminate the risk of unauthorized access to the Consumer’s Account or Feedback by third parties.

The Consumer is fully responsible for maintaining the confidentiality of their Account login credentials and for all actions carried out under their Account. In the event of loss or disclosure of the password, or if unauthorized access is suspected, the Consumer must immediately notify the Company and take measures to restore the security of their Account.

The Company shall not be liable for any damages or data loss resulting from the Consumer’s failure to maintain the confidentiality of login credentials, the use of unreliable or compromised passwords, or the use of the Consumer’s Account by third parties, whether with or without the Consumer’s knowledge.

9.3. Limitation of liability for payment transactions

All payments for the Subscription on the Platform are processed through third-party payment providers. The Platform is not a financial institution and does not control the transaction processing. Accordingly, the Platform shall not be liable for technical failures, bank errors, payment delays, double charges, or other malfunctions arising from the payment systems.

The Consumer is solely responsible for ensuring the accuracy of their payment method, verifying currency exchange rates, bank fees, and other conditions related to the payment. If a transaction cannot be processed due to technical or financial restrictions, access to the paid features of the Platform may be suspended until the payment is successfully completed.

The Platform reserves the right to change the Subscription cost, suspend, or terminate paid access in case of violations of these Terms, fraudulent actions, or technical failures. In such cases, the Consumer shall not be entitled to a refund or any other compensation, unless otherwise required by applicable law.

To the maximum extent permitted by law, the Platform’s total liability in connection with paid features shall be limited to the amount actually paid by the Consumer during the last twelve (12) months.

9.4. Limitation of liability for Feedback

The Platform functions as a tool for collecting, organizing, and displaying Feedback to help Consumers develop their products and identify areas for improvement. The Company provides only the technical capability for this process and does not influence the content or evaluation of Feedback.

All Feedback posted by other consumers on a Consumer’s personalized pages reflects solely their personal opinion and does not represent the position or statement of the Company. The Company does not verify the accuracy, relevance, or legality of such Feedback and is not responsible for its content or any consequences resulting from its use by the Consumer or third parties.

However, the Company reserves the right to take action regarding Feedback if its content violates these Terms, applicable law, third-party rights, or poses a risk to the stability and security of the Platform. Such actions may include restricting access, moderating, or removing Feedback.

10. FINAL PROVISIONS

10.1. Governing law

These Terms, as well as all legal relations between the Consumer and the Company, are governed by and construed in accordance with the laws of the United States of America and the State of Wyoming, regardless of the Consumer’s place of residence or location. Any disputes not resolved through negotiations shall be finally resolved in the competent court at the Company’s location.

10.2. Dispute resolution

All disputes, disagreements, or claims arising in connection with the use of the Platform or the performance of these Terms shall be resolved through negotiations between the parties. If an agreement cannot be reached through direct negotiations within 30 (thirty) calendar days, the dispute shall be resolved in accordance with applicable law.

The Consumer agrees that prior to initiating any judicial or administrative proceedings, they must submit a written claim to the Company via the contact form or email provided on the Platform. The Company undertakes to review such a claim within 15 (fifteen) business days.

10.3. Force majeure

Neither party shall be liable for any partial or complete failure to fulfill its obligations under these Terms if such failure results from force majeure circumstances. Force majeure includes events or circumstances beyond the parties’ control, including but not limited to: natural disasters, military actions, mass riots, epidemics, actions of government authorities, failures in telecommunications networks or internet providers, as well as hacker or cyber-attacks.

The party unable to fulfill its obligations due to force majeure must promptly notify the other party of the occurrence of such circumstances. The responsibility for proving the existence of force majeure rests with the party claiming it.

10.4. Changes to the Terms

The Company reserves the right to update or modify these Terms at any time. All changes take effect from the moment the new version is published on the Platform, unless explicitly stated otherwise. The Consumer is responsible for periodically reviewing updates. Continued use of the Platform after changes have been made constitutes full acceptance of the updated Terms.

11. CONTACT INFORMATION

If you have any questions regarding this Agreement, please contact our support team at the following email address: bonjour@tecca.io or via the contact form at the following link: https://tecca.io/contact

We will make every effort to provide assistance as promptly as possible.